how much money can i make on amazon flex
if the conversation is going well, it's a perfect time to request a review. channelreply lets you do this right on your support tickets. as you know, having a high amazon seller rating is important to the success of your amazon business. positive seller feedback creates trust so shoppers will feel more comfortable buying from you.
let broadly handle your business reputation management if fake five-star google reviews go undetected and get published on your business listing, potential customers aren't likely to be fooled. anyone can flag inappropriate google reviews that seem suspicious. individuals can distinguish between genuine customer feedback and overly positive reviews resulting from incentives.
you should also respond professionally and kindly to the review in question and explain that you believe they have reviewed the wrong business. this is more for the benefit of potential customers who are reading the review than anything. you might say something like, bottom line? one negative review, heck, even several negative reviews, won't be the end of your business. this is especially true if you ensure you are visible in your reviews--which means responding to all the reviews you get, positive and negative.